COVID-19 HART HOTELS STATEMENT
March 18, 2020, Batavia, NY.
At Hart Hotels, our first priority is and always has been the health and safety of our guests and associates. As the situation around novel coronavirus (COVID-19) evolves, we want you to rest assured that we are doing everything we can to ensure peace of mind as you plan your next stay with us.
Hart Hotels are committed to the wellbeing of each and every guest. While our standard cleaning routines are very thorough, we have implemented additional measures at all our hotels in response to COVID-19. Our employees are well advised that they must stay home if they feel sick or unwell. Our leadership team is closely following the latest guidelines from the Centers of Disease Control (CDC) and the World Health Organization (WHO) related to COVID-19.
At this time, we have taken precautionary measures in order for us to continue to provide a safe and clean environment for our guests. Due to the seriousness of the COVID-19 situation, we will not be offering some of our brand standard amenities and services at this time.
- Amenities & Services temporarily altered:
- All BDG Restaurants are closed due to state mandate
- Gaming Floor & Simlucast areas are closed
- Room service/Take-Out are no longer available
- Evening turn down service is suspended
Individual reservation Cancellation notices will be moved to 24 Hours prior to arrival as opposed to the current 48 hours for reservations arriving before April 30th, 2020. All reservations described as Non-Cancellable (“Advance Purchase”) – that are scheduled for arrival before April 30th, 2020 can be changed to an alternate date at no charge up to 24 hours before your scheduled arrival. This will be dependent on availability and rates offered for the requested time. Understanding that flexibility is key during these changing times, we will continue to monitor and revisit this policy.
For any questions regarding upcoming reservations, please contact our reservations department:
The Hotel at Batavia Downs: 585-815-7000
Our hearts go out to all, as our communities endure this unprecedented event. Our Hart Hotel family looks forward to continuing to welcome you and your loved ones very soon!
May Specials in Bloom!
at
The Hotel at Batavia Downs!
Rate: $79 (weekdays) ~~ $99 (weekends)
Refer to discount code FLOWER
or CALL DIRECT: (585) 815-7000
*Advanced Purchase Only. Based on Availability. Blackout Dates Apply.
No changes or cancellations to the reservation.
LUXURY HOTEL IN BATAVIA, NY
The Hotel at Batavia Downs is conveniently located off NYS Thruway Exit 48, next to Batavia Downs Gaming and Race Track in Batavia, New York
HOTEL AT BATAVIA DOWNS GAMING
Experience the NEW luxury hotel located adjacent to the Batavia Downs Gaming & Race Track. Our Batavia, NY hotel offers:
- 84 well appointed guest rooms and suites
- Track view rooms available, catch all the harness racing action
- Luxurious bed sets, feather down pillows and high count bed sheets
- Green Natura Bath amenities.
- Complimentary Hot Breakfast
- $10 FREE PLAY per guest for each night stay
- Wireless High Speed Internet access throughout our hotel
Must be at least 21 years of age to register an overnight guestroom.
Batavia Downs Gaming is the premier entertainment destination! Open daily 8am – 4am with over 800 of the hottest and most in-demand games as well as Live Harness Racing from the end of July – December.
ONSITE DINING
